Consumer Pain

Name: Noel D’Souza

Defaulting Company: Future Generali Insurance Company

Hi,
My name is Noel D’Souza,I own a Pulsar 220 dtsi black.
This complaint is regarding the insurance claim I filed for the Rear tyre,the Mack wheel rim and the rear disc brake that was robbed on the night of 10th August 2010.
I work at 3G(3 Global Services),Prism Towers behind Hypercity, Malad(W).I always travel to work by bike so I was leaving at 3:30 am for a 4 am shift,when I reached below the building I realised that my Rear tyre consisting of Tubeless Tyre,the Mack wheel rim and the disc brake was robbed in the wee hours of Tuesday morning. I then informed my mother about the same,she advised me to go to Malad Police station and lodge a complaint.In the meantime 2 beatmarshalls(Kadam and Kamble) were passing by so I called them and informed them about the robbery, I was then advised by them to go to Malad police station and lodge a complaint using their name as a reference to seeing the bike in that state.I lodged a complaint regarding the robbery to Inspector Jadhav who was really nice and helped me do it quickly as I had to reach work and couldn’t afford to take a leave as i’m in the probation period.

In the evening I called up Future Generali Insurance and told the representative at the call centre that the back tyre was robbed today morning and that I wanted to file a claim,she told me that the surveyor would give me a call after 6 hours and gave me the claim# as CV071638.The surveyor then called me up,I told him exactly what I saw in the morning when I reached my bike after hearing the whole story he then told me that you will not get insurance as we do not insure for partial robbery,I asked why ? He replied stating “Only if the bike meets with an accident or is completely robbed only then we insure otherwise we don’t”,I was shocked as the entire expense for putting a new tyre with the accessories my going to be my expense,I told him that in the insurance policy booklet that I received never mentioned anywhere on any page that insurance was not given for partial robbery, he then stated that for all policies only 1 kind of insurance booklet is given.
A few days back I just received a letter from Future Generali Insurance stating letter of Denial for the claim. I spoke to a certain Mr.Ravi from Future Generali who said he would look into the matter,I called him up today to check the status of the claim, he then told me that since the bike was robbed in the building the insurance would not look into the claim but if the bike was taken somewherelse and robbed then the Insurance would look into the matter and help.
I have lost hope in this company,Hoping you will take up this matter.

Please look into the matter as I don’t think we need to pay for insurance if these kind of companies are going to turn their face and look the other way around.
Yours Sincerely,
Noel D’Souza
(9930401069)

Insurance

Name: Saurabh Swaroop

Defaulting Company: Aviva Life Insurance Company

To,

Aviva Life Insurance
New Delhi

Sub.: Refund of paid amt. Rs.35,792.00 against non-receipt of Policy No.AHP 2929588

Ref. : My letter dated 15.06.10 on the subject

Your Ref. : Dated 23.06.10

Dear Sir,

On the above subject, please refer my letter dated 15.06.10 in which I had categorically mentioned that though I paid the amt. of Rs.35,792.00 vide Ch. No. 062151dated 30.03.10 for issuing a policy yet the same has not been handed over to me inspite of various reminders on customer care centre & in writing.

In your latter dated 23.06.10, you indicated that the policy was delivered to me on dated 19.04.2010 through Blue Dart. This is not based on facts since policy was never delivered to me by Bluedart. Copy of the POD in this regard has also not been made available for my satisfaction. Further , you mentioned that duplicate documents were sent which were also not received at my end till date.

Needless to mentioned here that in the month of May,2010, your agent had informed that my original policy has been received back in your office & the same will be delivered within a week’s time but it has never been delivered to me.

The result, it is evident that the services of your company is not upto the mark & I am fed up to remind you again & again about my grievance of non-receipt of my policy & hence keeping in view your services, I am not interested now to obtain the policy.

If in the beginning such type of hardships I am facing to get the policy what would be the fate of my claims if arise any in future.

Above indicates that the company is involved in unfair trade practices & not providing satisfactory services to their customers.

I am not in position to waste my valuable time to refer the matter time & again hence request you to please refund my paid amount of Rs. 35,792.00 paid vide Cheque No. 062151 dated 30.03.10 without fail otherwise I will be compelled to take alternate action again the company.

I hope that company will take a prompt action in the matter to avoid any further harassment to me.

Thanking you,

Saurabh Swarup
S/O Sh. Mahinder Swarup
18/7, Road No.-18,
Punjabi Bagh,
NEW Delhi-110026
(M)9990233269
Dated :27.07.10

Insurance

Name: Shafiullah Choudhary

Defaulting Company: Raksha TPA Pvt Ltd

I had submitted a claim of Rs 3792.This claim was for Hospitalization of my wife.She is admitted to hospital 0n 22/03 at 1.AM and Discharged on 23/03 at 10Am.They rejected the claim by saying that the duration of hospitalization is less than 24 hours.
Please see the following calculation.

From 22/03 1.AM to 23/03 1 AM – 24 Hours
From 23/03 1.AM to 23/03 10 AM – 9 Hours

The same exlamination I given them , but they are not agree with calculation and finally they marked this non payable.

I have visited their office , I explained the entire caculation than they agreed but after some days again they said it is not payable.

Please help me in getting this.

Thank You

Shafiullah Choudhary

Insurance

Name: Amina .R.Saiyed

Defaulting Company: tata aig.lifeinsurance

i complain many times aa by google ,investchips policy holder need not worry.

Insurance

Name: Sharad

Defaulting Company: LIC life insurance corporation of India

Sir,
I have a LIC Money plus policy No353330303 & my wife have policy no. 353330857 0n dated 22-03-2007. I want see my full status of policy at present and current rate.
My E-mail Address is appended below. adv.sharad777@yahoo.com kindly send me the full details of my policy.

Insurance