Name: Sylviane Towne
Company: Pet Expressions
Not only was my order never delivered but three phones calls and three e-mails inquring into what might have happened to the order were totally ignored by the company
Name: Somesh Datta
Company: India today book club
Dear Sir,
I would like to draw your kind attention regarding INDIA TODAY BOOK CLUB, which is a company of INDIA TODAY group, runs on-line offers for various product and services, among such offers for SAMSUNG TOUCH PHONE+REEBOK WATCH+HOLIDAY& AIR TICKET for RS 9498/which I paid them thru My ICICI BANK CREDIT card on 24/08/09, but till date they have not despatched my goods also giving some fake reason and buying time.They had given me booking id no:7770048505.
my payment details as below
AMOUNT: RS 9498/
ICICI BANK C C REF :74477489236018344041027
CREDIT A/C : LIVING MEDIA INDIA TODAY
DATE : 24/08/09
I would like to drag this company before court of law and should give them a good lesson so they will refrain in future from such type of cheating business.
Thanks and regards
somesh datta
no 10 21st street t g nagar nangannalur
chennai
600061
9444272441
Name: Clarissa Lee
Company: Diesel
To whom may concerned, I was trying to purchase a product on diesel online store directly since I can\’t find it in the store so I have no other choice. I placed my order (2307D79220938X) on July 23rd,2009 and got an confirmation email back right after that telling me my order is placed successfully. I chose the standard shipping to save money so I just waited for a week until last Friday I still received nothing. Therefore, I went to their web site on the function to track my order status but it is not helpful at all. On that section, it just gives me a brief summary of my order (sort of breakdown on the cost of product, tax, shipping). It doesn\’t tell me what is going on of my order. Then, I sent an email to the customer service of Diesel online store to check. They are telling me my order is in pending status due to the payment of my debit card. But I am sure I have enough amount, and I just used the same credit on Monday (July 27th)on Virgina America web site for air ticket it goes through without any problem. I don\’t understand how come the Diesel Online store claimed it is in pending. They requested me to provide two things in order to take action on my order. 1) To provide them transaction authorization code from my bank. 2) To scan them copy of my debit card front and back. First, I contacted my bank right away regarding to this. But what I get replied is surprising me. The banker told me their store never request to charge from my account. It shows no record on their side. If there is no request how could I get any transaction the store request?? Second, they has no right to request me to provide them a copy of my debit card. I never hear about I need to provide merchandise band card copy in order to complete a purchase. I pay it off right away from my checking account I am not in an installment plan or something. I really don\’t feel comfortable for that. I waited for a week but no one from the Diesel Online Store inform about me my order status is on hold or what\’s happening to it. I gave them every my contact information telephone number and email address. I think the Diesel Online Store service is ABSOLUTELY TERRIBLE. It is a gift for my friend not for myself. I waited for a week planning to give my friend a surprise. Now this whole thing made me miss the important day. They even said I have to do either of two or my order will get cancel. I even have copy of their email of reply to me if is needed. I tried to contact the customer service by phone today to file a complaint. But what I get back is they refer me to payment center. Such a big company but it doesn\’t have a complaint department. I think this store is really not responsible at all.
Name: Aditya
Company: Telebrands India
Hi,
I got the Air press massager delivered on 5th May 09. The product was faulty. I sent it back to the co. on 8th May. They confirmed me that they have received the product back on 11th May. I still haven\\’t got the refund of Rs 2999/-. I paid Rs 3280/- at the time of delivery since postman asked for the money order charges. Every time i call the telebrands customer care I get the answer we have dispatched the cheque on 1st June. I have not received any cheque till now. They are not giving any satisfying answer & nor they are refunding my money. I had to courier charges of rs 400/- as well to send the faulty product back. With your help I want Product cost & courier cost refund.
Their customer care number is never reachable. One has to try 30-60 mins to reach them. They donot even respond on mail.
order # M788177 (Telebrands)
Complaint no. INT44610
Name: SATISH KUMAR P J
Company: INDIA TODAY BOOK CLUB
I HAD PLACED A ORDER WITH INDIA TODAY BOOK CLUB ON 03/03/2009 VIDE ICICI BANK CREDIT CARD FOR Rs. 1699/- for which I GOT A CONFIRMATION ON MY MOBILE SAYING THAT
“We have received your order (MITBC-WEB-02088860) with india today book club for Rs. 1699.00 your order will be processed within 3-4 weeks. Thank you”
But it is almost 4 months past now and i am yet to receive my order. I have been raising the complaint with these people vide email at response@indiatodaybookclub.com but all my efforts have gone waste.
They had asked for the credit card copy for almost 3 times for there reference which clearly shows an amount of Rs. 1699/- has got charged vide my credit card on 03/03/2009 towards “LIVING MEDIA INDIA LTD. DELHI”
I want the concerned to take up this matter strongly and refund me back my money with interest for 4 months
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