Your Ad Here

Archive

Archive for the ‘Services’ Category

Videocon not replacing my part

June 29th, 2009

Name: ritu bansal

Company: videocon service centre,ghaziabad

i had lodged a complaint one month back,about my drain knob,someone came and replaced it and put the wrong lever,took money for it,and againg they are saying the lever is not there it will come in 2 days,my machine is in warranty

Services

Package not delievered

June 29th, 2009

Name: Adarsh

Company: Indian Postal services

Hi, I am Adarsh from bangalore. I was supposed to receieve a package from USA
which was posted from there on 20th may. and after that I never received it. I keep calling the PO everyday,custom office, but no one tells me anything. This parcel doesn\’t comes under tracking facility but still its been like more than a month that parcel has not been delievered. The people from USPS from USa they confirmed that parcel reached Delhi just after three days from the posting date.

Please I need help here to find out my parcel.

Label/Receipt Number: LC35 0800 850U S
Class: First-Class Mail International
Service(s): International Letter
Status: Acceptance

Your item was accepted at 10:53 AM on May 20, 2009 in BROOKLYN, NY 11226. Information, if available, is updated periodically throughout the day. Please check again later.

Services

Harrasment by HDFC back credit card department

June 25th, 2009

Name: Sumalini Chatterjee

Company: HDFC Credit Card

To cut to the chase: My harrowing experience with you started [in the month of January \'09] when I lost my Gold Credit Card and blocked the card for the same, and instructed your incompetent and nonsensical customer care executive(s) not to reissue further cards. This farce worsened when I could not make a fund transfer through HDFC ATM machine. This was immediately escalated to the bunch of fools in your Customer Care, wherein the executive suggested to make a cheque payment for the month.

So, I had dropped a cheque against the credit card number I had lost. The cheque however was never cleared [for a damn reason only known to your bank] thereby leading to call of non receipt of payment. While conversing, the collection executive informed that payment had to be made against the new Credit card Number which got generated post blocking the existing card. Which incompetent joker did the same I dont know. I never applied for a new card, nor was any such information communicated to me before.

As a consequence this farcical problem compounded. Fed up with your banks inability and utter callousness, on 18.06.2009 I drew another cheque in favour of HDFC Bank against the new Card Number.

But the final straw to this entire lunacy was again the receipt of collection calls from your scamming organisation. This time also they didnot receive any cheque. They had asked for the cheque no. to be provided to them to which I asked them to call arround 7pm as the cheque books are never carried instead are kept at home. To utter dismay- “NO CALL WAS RECEIVED” instead again the next day morning call was received at office hours. When asked why call not received yesterday evening, they claimed “IT IS NOT THEIR WORKING HOUR. IF I\’M a DEFAULTER, THE CUSTOMER HAS TO ABIDE BY THEIR LAWS”

If my Credit Card transaction history been checked by your collection agency, they would have noted instantaneous lumpsum payment against all card statements. Despite all these, for a pittance of an outstanding of Rs 4,000-5,000 [borne out of the confusion created by incompetence and negligence of your bank], the lumpens in your Customer Care department are harassing me. It is a waste of customer\’s time to talk to these goons, devoid of talking in a civilised manner.
The pharses they have used like “Natak kora bandho korun”, “Payment korte parishna abar baro baro kotha bolish” are serious breach of decency, and probably expected from a cheat of a bank like yours.

Instead of helping the customer who is willing to pay & are making payments are unfortunately, being given threatening & abusive calls is the only point of concern instead of tracing the payment.
Also just FYI, I\’ve got all the conversations with your Collection agents recorded in my mobile phone for necessary actions as a proof.

Services

Poor Courier Services

June 24th, 2009

Name: Sanjeev Kumar Jha

Company: SKYLARK Express(Delhi) Pvt. LTD.

i AM FROM LUCKNOW.I have assigned a courier job to Ms. Skylark Express whose Bill No. is 7074056 dated 19/6/2009.The courier has to be sent to Patna.

They told me that courier will be delivered within 48 hours.
But still recipient has not recd. the courier till date.
I have talked to CONCERNED PERSON BUT THEY ARE NOT GIVING SATISFACTORY ANSWER .
warm regardS
———–

Services

speed post not delivered

June 11th, 2009

Name: ravi khandelwal

Company: post office

i have done a speed post for kolkatta on 11 may 2009 from shahpura(jaipur).but till now post is not dispatched to the respective location.i have lodge a complaint in post office but no solution for the same..plz suggest..
Docket no:er017369364in

Services