Name: BALAJI.V
Company: Vodafone Cellular
Company:
I am having mobile no:9884039030 in the name V.Balaji for the past 2 years. Due to funds problem i am not able to pay the bill for the last 3 months. I have also informed the same to the concerned vodafone person on last month itself. Yesterday i got a call from the number:9884789472 at 2.00pm person named priya from vodafone collection called me regarding bill payment. I told her clearly that i am having funds problem and i will be able to pay the bill by this month end only, suddenly she talked to me using bard words and also harrased me by behaving very rudely and spoke to me in very very bad words and rubbishly for payment. On the other hand without my knowledge they have traced my call details and called my fiance mobile no and spoke to her in the same way in bad words as she spoke to me. The way she behaved was rubbish and rude and i am totally disturbed for the past 2 days. With immediate effect i had cleared my outstanding amount of Rs.2210/- on 10th march 09 at tirupur vodafone office vide receipt no;THT-1-2009031097 at 15.02.55 pm. But i have received legal mail from Vodafone at 7.30pm on 10th march 09.I have also enclosing the mail copy sent by vodafone.I have also complained regarding this problem to vodafone customer care and the complaint no is 981696808, they assured me they will resolve the problem by yesterday itself. But nothing has been done from their side. After remitting my payment also they had sent me Legal notice. I am totally frustrated and i want to have proper justice for this. pl do the needful.
Regards
Balaji
9244430230
From:
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To:
Subject: FINAL LEGAL NOTICE BEFORE CRIMINAL PROCEEDING
Date: Tue, 10 Mar 2009 19:46:15 IST
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10/03/2009
Ref no: Legal cell 2 / 10/03/09 5248
To
Mr. BALAJI V DES AGENCY MANAGAER
Dear Sir/Madam,
Sub: Your Vodafone Mobile No.9884039030 Acct No. 5.19075.00.00.100201
Demand for payment of net outstanding amount/dues.
1. You had subscribed to the Cellular Mobile Telecom Services being
provided by us on the terms and conditions of the Customer Application Form
(CAF). We have from time to time sent you bills for the Cellular Mobile
Telecom Services availed by you. You have been served monthly statements
and reminded through telephone calls, SMS messages and visits made by our
representatives, including our agencies, to make payment of the bills sent
to you. However, in spite of several such demands and reminders, you have
failed and neglected to pay the amounts of net outstanding amounting to
Rs.1703 /- as on 10.03.09 after adjusting the deposit if any.
2. In accordance with the terms and conditions of the CAF, you are
under an obligation inter–alia to make payment of periodic bills raised
upon you in respect of services availed by you. However, in spite of the
receipt of bills, you have grossly failed to make the said payments. That
you are aware, that you would be liable to pay the net outstanding amount
that is in default together with interest thereon @ 2.5 % per month from
such date on which it became due. That the above acts and omissions ex
facie contribute flagrant breach of your admitted contractual obligations,
which may necessitate appropriate civil proceedings.
3. In the aforesaid circumstances, we hereby call upon you to pay the
Net outstanding amount mentioned in Paragraph 2 above, together with
interest thereon @ 2.5 % per month from such date on which it became due
within 7 days from the date hereof. Failing which we will initiate
appropriate legal proceedings against you. This Legal Notice supersedes any
other Legal Notice(s) sent by us.
For any clarification you may get in touch with Mr. Lawrence, Mobile
No.98844 19088 & 98844 19293 from Monday to Friday, between 10
Am to 6 Pm.
Credit & Collections Department
Vodafone Essar South Limited
No.7, MayorSivaraj Street
Royapettah, Chennai
Note: In case you have made the requisite payment before receipt of this
notice, kindly treat this notice as withdrawn, provided details of payment
are sent to us under advice to our clients. This demand notice supersedes
all previous demands.
Legal Cell
Vodafone Essar South Limited
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