no action is taken by samsung
March 21st, 2009
Name: sangeeta
Company: samsung refrigerator india
i bought this samsung refrigerator from agra on 23-12-04 model no RT-40(S)
since then the fridge has never worked well. some or the other problem kept on occuring. recently some 9 months back a problem of continuous leakage started. several visits from engineers could not solve the problem. no a month back the cooling has also stopped. we sent the fridge to the service station in lawyers colony on 12-3-09. but now when we call them to know about our fridge they just keep us waiting or assure that they will send the fridge back to us very soon. i am sick and tired of such horrible customer service. please can anything be done about it?
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