VERY POOR Service
Name: Brig ABS Kundra
Company: LG
LG
Posted: 2009-05-11 by Brig ABS Kundra Send email
VERY POOR SERVICE: NEVER BUY AN LG PRODUCT
COMPLAINT REF NO. N9C42913598 Dated 29 Apr 2009.
1. I have put in a complaint vide above Refrence No. on 29 Apr 2009 at LG Call Centre regarding my 1.5 Ton window AC, which is under AMC. An engineer Mr. ABU IMAM visited on 30 April 2009. After the check-up he intimated that the AC will be picked up for GAS FILLING.
2. After numerous telephone calls and complaint on LG Website the AC was picked up for repairs on 5 May 2009.
3. After another round of telephone calls the AC was finally delivered after repaires on 11 May 2009 at 6:00PM. That is; after 13 days of lodging the complaint.Seeing this PATHETIC state of Customer Care, I am constrained to state that, neither I will go in for another LG Product and nor will I advise anyone else to go in for an LG Product.
4.VERY POOR SERVICE.
Thanking You.
Brig ABS Kundra (Retd).
NOIDA.
Mob: +91-9210900819.
+91-9810552400.
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