deficiency in service and rude behaviour
Name: LALIT KUMAR
Company: indian oil corporation
Dear Sir,
Panwar Filling Station of Indian Oil Corporation at Dehradun (Uttarakhand), being close to my house is often used by me for filling of petrol in my car and two wheelers. Air filling service at this filing station, is always faulty and not working.
On 20-03-2009, I filled petrol for Rs. 500/- in my car vide their cash memo number 151232. When I wanted to have the air filled in the tyres of my car, their air filing machine, as usual, was not working. When I requested them to give me their complaint register so that I could lodge my Complaint, the manager of the filling station flatly refused to give the complaint register and said that I could do whatever I liked. It is a sad affair. IOC marketing/relevant division is requested to look into this recurring affair.
Thanks.
Yours sincerely
Lalit Kumar
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