Consumer Pain

Name: Amit Maheshwari

Company: Reliance

Hi, i am Amit Maheshwari staying in Ulhasnagar Camp – 5, i bought a new Reliance Broadband + connection in April 2009 with Mobile no. 9320609439 & Reliance Broadband AC No. 2383817866.
Since from the day i got it connected the maximum download/upload speed that i get is not more than 1.44 KBPS, where as according to company advertisement it states speed upto 3.1 MBPS.
Even after numerous complaints & follow ups they have not resolved my issue & now they ve sent a bill.
According to the Emails i received from Reliance Technical team there\’s some problem with HSD in my area but the fact is that HSD is not available at all in whole of Ulhasnagar & Reliance is actually selling Broadband + Internet which can give faster speed on HSD network only. They already have a Netconnect Internet Product which works on Reliance CDMA 1X Network & is lot cheaper than Reliance Broadband + which requires HSD Network for good speed.
Reliance is still not accepting the fact that they sold me something that doesn\’t work in my area & are not eager to help me as well.
Please Help.
Thanks.
Amit Maheshwari

Internet