Extra SMS Charges
Name: P.L. Murarka
Company: Reliance Comunication
I am purshottan lal murarka. I am using reliance mobile service from last 3 years. My mobile no. is 9313413947. Few days back I register a complaint regarding wrong SMS charges. But I haven’t get any response from there side. Again Today I called to the customer care on 8:45 am regarding my complain status, the executive named Rajesh from Mumbai said that your request has been resolved. He also said charges will be fine. But according to my plan I have 100 free SMS in a month. He said you have to pay extra changes becoz you have used special day SMS service. But as per the brochure received from reliance comunication at the time of signup there are no special SMS charges mentioned. So I cant not pay them extra Rs. for this.
I have shot them a mail too. But still i haven\’t get any response. I am requesting yo please take some action against the company and resolve this ASAP.
Regards
P. L. Murarka
9313413947
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