Recharge not done
February 20th, 2010
Name: Kishan Chand Rustogi
Company: Ministry of Finance
I have got my Airtel prepaid number (9871743522) recharged by Rs 225 on date 15/ feb/2010 at Airtel Sindhiya House Outlet. But till 20-02-2010. I have not got even a single penny in my account. And when contacted the person the person told the amount is debited to the post paid number. I am a bit confused how can a pre-paid number amount be on a post paid number. Is there any possible way out about this.
Dear Customer,
I would like to inform you that your concern listed on 20 Febuary 2010, has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Akhilesh
Airtel Customer Service Team
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay chugh
Airtel Customer Service Team
Most likely the person has recharged a wrong mobile number instead of rechrging your number.