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Home > Services > My Airtel Connection Disconnected for Nothing!

My Airtel Connection Disconnected for Nothing!

February 22nd, 2010

Name: Muhammed Falka

Company: private company

first i apolagise for my bad english.am from kerala.i hav an airtel prepaid mobile connection number +97 9895 64 78 18.2 days before (19-02-2010) my cell suddenly showed SIM REGISTRATION FAILED.I dont know for what reason.my sim dnt hav any scratches or damages.my id proof are submitted.and they veryifyed it also.i goed to the airtel office nearby me.they said its a usual problem.just take a duplicat esim of this number ,it mcan solve this problem.then next morning i submitted same adress proof and 50Rs to airtel office.they said my sim will activat ewithin 24 hours.i waited whole sunday.but rmy sim dosnt activted.Monday morning i go to the airtel office agai.they apolagise me an dpromiced my sim will activate within 1 hour,then i wait 1 hour,nothing happen.i goes to the office again.They said..they ar ehelpless.they cant activate this sim.they suggested me to buy a new sim.i asked them y..they said i dont used this for 3 months thats y te sim has disconnected.i answered i using this sim 24*7.they dont hav no answer.they said tey cant do nothing more on this issue.only buying a new sim is solv ethis problem.i dont know why this all happen.i need justice.my whole connections are related with that number.i dont did nothing wrong here.please help me.i need my number back.pleasee

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  1. March 24th, 2010 at 09:34 | #1

    @Airtel
    I buyed a new airtel sim +91 96 33 77 95 33.theres anyway 2 getback my old sim? number(9895647818)

  2. March 9th, 2010 at 16:39 | #2

    Dear Customer,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Vinay chugh
    Airtel Customer Service Team

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